Surprise your loved ones with classic whites
My Cutie Pie Jar
No returns are allowed. However, in case if a wrong or a defective product has been sent, do let us know at the earliest. We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that the item may be damaged during transit or that a wrong item is delivered to you. Don't worry. You can write to us at email@example.com and we will take care of it.
We do not guarantee refund for cases where:
- Flowers, plants, fruits, sweets, gift products and preserved items are delivered to an incorrect address provided by the sender.
- Unsuccessful deliveries arising from the recipient not being present at the time of delivery at the address provided by the sender and there is no place to keep the gifts in a secure place or the recipient refusing to accept the delivery.
- Product quality problems caused by improper handling of the product.
- Cancellation/modification request in a Domestic order made less than 24 hours prior to the date of delivery. In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment in full.
When will the refunded amount be credited back to my account?
Online refund is credited directly through the mode from which the customer has paid the money within 24 working hours. Once processed by us, refund takes 5-7 business days to reflect in your account.
Offline refund is credited once the customer shares the bank details post which it takes 5-7 working days.
Where all do you deliver?
We deliver all over Melbourne.
All the standard deliveries cost flat rate of $9.99 and
All the midnight deliveries cost flat rate of $29.99
Is there any particular time of delivery?
All orders are delivered during business hours (8 AM - 6PM), unless you have opted for a Midnight or a Fixed time delivery.
Can I get the order delivered midnight?
We understand the emotions of celebrating an occasion on its eve. That?s why we have an option of a Midnight delivery for our customers. With an additional delivery charge, you can get your order delivered between 23:30 to 00:30 hours on the date you choose.